Shipping Policy

At HIVES BIO S.L we work to ensure you receive your orders as quickly as possible and in perfect condition. Our shipping conditions are detailed below:

Delivery Area:
We ship to the Iberian Peninsula, the Balearic Islands, and the Canary Islands. For international orders, please contact us in advance.

Delivery times:

• Mainland Spain: between 2 and 5 business days.

• Balearic and Canary Islands: between 4 and 7 business days.
Delivery times may be affected by local holidays, product availability, or logistical circumstances.

Shipping costs:
Shipping costs are automatically calculated during the checkout process and are detailed before confirming the order. In some cases, free shipping promotions may be available, which will be applied as indicated on the website.

Shipping Company:
We work with trusted logistics providers to ensure safe delivery. Once your order has been shipped, you will receive a tracking number.

Delivery Issues:
In case of delays or problems with your order, you can contact us at proyectos@hives.es or by calling +34681979415. If the package shows visible damage upon receipt, please indicate this on the carrier's delivery note and notify us as soon as possible.